Aviva Life Insurance – Aviva India Life Insurance has quickly implemented efforts to ease the claim settlement and documentation procedure in order to assist families who have lost members in the recent train disaster in Balasore. These actions include accepting alternative valid documentation of death and assisting bereaved family members during this difficult time.
The corporation has established a Special Claims Helpdesk and waived the requirement for a death certificate issued by the Municipal Authorities. Instead, they will accept the list of casualties released by the Railway Board / Police Authorities / State Government or Central Government or Municipal Authority, or any authority recognised by the State/Central Government verifying death during the Balasore train tragedy.
“In the aftermath of the tragic train accident in Odisha, we extend our deepest condolences and prayers to the families who have suffered a loss,” Asit Rath, CEO & MD, Aviva India, said. To give timely assistance during difficult times, we have simplified the Claim Settlement process and established a Special Claims Helpdesk to speed the process. In addition, we have waived the requirement for a Death Certificate provided by the Municipal Authorities. Instead, we shall accept the list of casualties issued by the Railway Board/Police Authorities/State Government/Central Government/Municipal entity or any other entity recognised by the State/Central Government that confirms death following a train accident.”
Aviva Life Insurance
The following are the simplified claim intimation requirements:
-Attested copy of nominee/beneficiary’s bank passbook or cancelled cheque
Attested photo ID proof of Nominee/Beneficiary
Establishing relationship with life assurance